TenTen candles are produced to order by an approved third-party production partner. Production normally takes 2–7 business days. This is separate from delivery transit time.
Estimated transit after dispatch
- United States: 2–5 business days.
- All other supported destinations: generally 10–30 business days.
These are estimates, not guaranteed delivery dates. Carrier disruption, customs, severe weather, incorrect addresses and peak periods can cause delays.
Destinations
Australia, New Zealand, United States, Canada, Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea and the United Arab Emirates.
Delivery rates
- Australia: A$12.95 below A$100; free from A$100.
- New Zealand, United States and Canada: A$19.95 below A$150; free from A$150.
- Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea and the United Arab Emirates: A$24.95 below A$150; free from A$150.
Tracking is emailed when available. Customers are responsible for a complete and accurate delivery address. Unless checkout states otherwise, the recipient may be responsible for duties, taxes, brokerage and import fees. Review the Shipping Policy for full terms.